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PetBlue Travel
PetBlue Travel
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    • Home
    • Why PetBlue?
    • Before PetBlue This is Us
    • Services
    • Request a Quote
    • Transportation Explained
    • Pet Airline Requirements
    • Contact Us
    • Our Podcast!
    • Videos
    • Where You Can Find Me
  • Home
  • Why PetBlue?
  • Before PetBlue This is Us
  • Services
  • Request a Quote
  • Transportation Explained
  • Pet Airline Requirements
  • Contact Us
  • Our Podcast!
  • Videos
  • Where You Can Find Me

Quality pet care starts with Pet Blue Travel Pet Services.

Welcome to Pet Blue Travel

Privacy Policy

                                           
Your privacy matters.
PetBlue Travel ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us online or offline.


1. Information We Collect

We collect personal and pet-related information to provide our services effectively. This may include:


  • Personal Information: Name, address, email address, phone number, payment information.
     
  • Pet Information: Pet name, breed, age, medical needs, and travel requirements.
     
  • Booking Information: Travel dates, pick-up/drop-off locations, and related logistics.
     
  • Automatically Collected Information: IP address, browser type, device information, and usage data when you visit our website.
     

2. How We Use Your Information

We use the information we collect for purposes such as:


  • Arranging pet transportation and flight nanny services
     
  • Communicating with you regarding bookings or inquiries
     
  • Processing payments and sending confirmations
     
  • Improving our services and customer experience
     
  • Complying with legal obligations
     

3. How We Share Your Information

We do not sell your personal information. We may share your information with:
 

  • Payment processors to securely handle transactions
     
  • Legal authorities when required by law or to protect our legal rights
     

4. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience, analyze traffic, and improve site performance. You can control cookie preferences through your browser settings.


5. Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.


6. Your Privacy Rights

Depending on your location, you may have certain rights under privacy laws, including:


  • The right to access, correct, or delete your personal information
     
  • The right to object to or restrict certain types of processing
     
  • The right to data portability
     
  • The right to withdraw consent at any time 

To exercise your rights, please contact us using the information below.


7. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children without parental consent.


8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Effective Date" at the top of this page. We encourage you to review this policy regularly.


9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

PetBlue Travel
📧 Email: barbara@petbluetravel.com
🌐 Website: www.petbluetravel.com
📱 Social: @petbluetravel


Terms of Service

 Effective Date: March 1, 2025

Welcome to PetBlue Travel ("we," "our," or "us"). These Terms of Service ("Terms") govern your access to and use of our services, including pet transportation, flight nanny arrangements, and our website: www.petbluetravel.com (the “Site”).

By booking our services or using our website, you agree to these Terms. Please read them carefully.

1. Services Offered

PetBlue Travel provides domestic pet transportation services and flight nanny coordination for pets. We specialize in safe, reliable travel arrangements tailored to each pet’s needs.

2. Eligibility

You must be at least 18 years old to use our services. By using our services, you represent that you are legally able to enter into this agreement and provide consent for any animals under your care.

3. Booking & Payment

  • Bookings must be made in advance and are subject to availability.
     
  • 65% payment is required at the time of booking. See details on contract submitted to you via email for complete payment details.
     
  • Accepted payment methods include credit/debit cards and other options as listed on our site. We use HoneyBook for secure transactions.
     
  • Prices vary based on travel distance, destination, pet size, and special requirements.
     

4. Cancellations & Refunds

  • Cancellations made at least [insert timeframe, e.g., 7 days] before the scheduled service may be eligible for a partial refund. See contract for further information.
     
  • Late cancellations or no-shows may result in a forfeiture of fees.
     
  • Refund policies may vary depending on the specifics of the booking (e.g., third-party airline policies).
     

5. Client Responsibilities

You agree to:

  • Provide accurate and complete information about your pet(s).
     
  • Ensure your pet is healthy and fit for travel.
     
  • Provide all necessary documentation (vaccination records, health certificates, etc.).
     
  • Ensure your pet is equipped with appropriate travel carriers and supplies (unless otherwise arranged with us).
     

6. Animal Welfare & Safety

We prioritize the health, safety, and comfort of every pet in our care. While we take all reasonable precautions, you acknowledge that pet travel involves inherent risks, including but not limited to: travel delays, environmental stress, and third-party handling (e.g., airlines).

7. Limitation of Liability

To the fullest extent permitted by law, PetBlue Travel is not liable for:

  • Injuries, illness, loss, or death of a pet due to circumstances beyond our control
     
  • Delays, cancellations, or issues caused by airlines or other third parties
     
  • Any indirect, incidental, or consequential damages related to the use of our services
     

Our total liability shall not exceed the amount paid for the specific service in question.

8. Changes to Services

We reserve the right to modify, suspend, or discontinue any part of our services at any time, with or without notice, including pricing and availability.

9. Intellectual Property

All content on our website, including text, logos, graphics, and media, is owned or licensed by PetBlue Travel and may not be used without our express permission.

10. Governing Law

These Terms are governed by and interpreted in accordance with the laws of  the State of Massachusetts/Hampshire County/USA. Any disputes shall be resolved in the appropriate courts of that jurisdiction.

11. Contact Us

If you have any questions or concerns about these Terms, feel free to reach out:

PetBlue Travel
📧 Email: barbara@petbluetravel.com
🌐 Website: www.petbluetravel.com
📱 Social: @petbluetravel


Copyright © 2025 Pet Blue Travel - All Rights Reserved.

  • Home
  • Why PetBlue?
  • Before PetBlue This is Us
  • Services
  • Reviews!
  • Request a Quote
  • Transportation Explained
  • Pet Airline Requirements
  • F.A.Q's
  • Contact Us
  • Our Podcast!
  • Videos
  • Where You Can Find Me
  • Privacy Policy

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