Quality pet care starts with Pet Blue Travel Pet Services.

 Effective Date: March 1, 2025

Welcome to PetBlue Travel ("we," "our," or "us"). These Terms of Service ("Terms") govern your access to and use of our services, including pet transportation, flight nanny arrangements, and our website: www.petbluetravel.com (the “Site”).

By booking our services or using our website, you agree to these Terms. Please read them carefully.

PetBlue Travel provides domestic pet transportation services and flight nanny coordination for pets. We specialize in safe, reliable travel arrangements tailored to each pet’s needs.

You must be at least 18 years old to use our services. By using our services, you represent that you are legally able to enter into this agreement and provide consent for any animals under your care.

• Bookings must be made in advance and are subject to availability.
   
• 65% payment is required at the time of booking. See details on contract submitted to you via email for complete payment details.
   
• Accepted payment methods include credit/debit cards and other options as listed on our site. We use HoneyBook for secure transactions.
   
• Prices vary based on travel distance, destination, pet size, and special requirements.
   

• Cancellations made at least [insert timeframe, e.g., 7 days] before the scheduled service may be eligible for a partial refund. See contract for further information.
   
• Late cancellations or no-shows may result in a forfeiture of fees.
   
• Refund policies may vary depending on the specifics of the booking (e.g., third-party airline policies).
   

You agree to:

• Provide accurate and complete information about your pet(s).
   
• Ensure your pet is healthy and fit for travel.
   
• Provide all necessary documentation (vaccination records, health certificates, etc.).
   
• Ensure your pet is equipped with appropriate travel carriers and supplies (unless otherwise arranged with us).
   

We prioritize the health, safety, and comfort of every pet in our care. While we take all reasonable precautions, you acknowledge that pet travel involves inherent risks, including but not limited to: travel delays, environmental stress, and third-party handling (e.g., airlines).

To the fullest extent permitted by law, PetBlue Travel is not liable for:

• Injuries, illness, loss, or death of a pet due to circumstances beyond our control
   
• Delays, cancellations, or issues caused by airlines or other third parties
   
• Any indirect, incidental, or consequential damages related to the use of our services
   

Our total liability shall not exceed the amount paid for the specific service in question.

We reserve the right to modify, suspend, or discontinue any part of our services at any time, with or without notice, including pricing and availability.

All content on our website, including text, logos, graphics, and media, is owned or licensed by PetBlue Travel and may not be used without our express permission.

These Terms are governed by and interpreted in accordance with the laws of  the State of Massachusetts/Hampshire County/USA. Any disputes shall be resolved in the appropriate courts of that jurisdiction.

If you have any questions or concerns about these Terms, feel free to reach out:

PetBlue Travel
📧 Email: barbara@petbluetravel.com
🌐 Website: www.petbluetravel.com
📱 Social: @petbluetravel